IT Wes Care Plan for Business
Is your office IT handled by whoever has a free minute, or nobody at all? We keep your computers updated, protected, and watched, with real help when something breaks. Starting at $75 per computer per month, month to month.
We take an inventory of your devices, look at the current security of your environment, and point out any major red flags. You get a clear picture before you decide anything. It is a snapshot, not a compliance report.
Book a free assessment visitWant a head start on your own time? The online checkup takes a few minutes and gives you a private score and a list of priorities, with no signup.
Take the free Security CheckupYour computers are watched by professional-grade monitoring and management software, the same kind larger IT providers rely on. Operating system and software updates, including security patches, are handled for you.
Protection on every covered computer, and someone who actually reads the alerts and follows up when something needs a closer look.
Accounts, email, shared files, permissions, and two-step sign-in, administered properly instead of whenever someone gets locked out.
A computer and accounts ready on day one, and access removed cleanly on the last day, with their files kept for the business.
Your firewall, Wi-Fi, and network equipment kept updated and configured, so the office network is not the weak spot.
Your internet provider, phone company, and software vendors, handled by someone who speaks their language so you do not have to.
A regular review of how things are running and what is coming up, like computers that are getting old or licenses that need attention.
30minutes per computer, every month
30 minutes of support per computer each month, shared across your office. We fix things remotely when we can and come out when the problem needs hands on it.
Each covered computer adds 30 minutes to a monthly pool your whole office shares. A five-computer office gets two and a half hours a month to use however it needs, whether that is one long visit or a handful of quick remote fixes. Unused time does not roll over to the next month.
If you need more time in a busy month, additional on-site time is 10% off our standard business rate. You will always know before extra time starts.
2.5 hoursa month, shared by the whole office
Unused time does not roll over.
We would rather you know where you stand before you ever pick up the phone, so the starting price is right here instead of behind a sales call.
During business hours, which are Monday to Friday 8:30 AM to 7:30 PM, and Saturday and Sunday 9 AM to 5 PM, Arizona time, remote help is usually the same day. When something needs hands on it, we can be at your office within one to two business days.
If your business needs something outside what we provide, we will tell you during the free assessment and point you to the right provider. A good fit matters more to us than signing every office we meet.
Already have someone who handles IT? Co-managed IT is the same $75 per computer, and it makes their job easier instead of replacing them:
Offices with 1 to 15 computers, on Windows, Mac, or both, including servers and network equipment. That covers a lot of Tucson: retail shops, professional offices, labs, and medical and dental practices.
We can help your practice meet the security requirements of the Health Insurance Portability and Accountability Act, or HIPAA: controlled access to patient information, two-step sign-in, encrypted devices, systems kept up to date, and knowing exactly which devices touch patient data.
The free assessment is a good place to start. We inventory every device, check where your security stands, and point out the red flags worth fixing first. Just keep in mind it is a snapshot of where things stand today, not a compliance report.
Wesley Schaeppi, the Wes in IT Wes, spent ten years at Smart Parts PC, five as lead technician and five as manager, then four years as Director of Operations at a managed IT provider. He has seen managed IT from the inside, and the Care Plan for Business is built around what small offices actually need from it.
Questions, answered
The IT Wes Care Plan for Business starts at $75 per computer per month. Servers are quoted separately. There is a one-time onboarding fee based on the size of your office, never more than $40 per computer and less per computer for larger offices. It is month to month, with no contract.
Each covered computer adds 30 minutes of support to a monthly pool your whole office shares. Unused time does not roll over. If you need more in a given month, additional on-site time is 10% off our standard business rate.
During business hours, remote help is usually the same day. When something needs hands on it, we can be on-site within one to two business days.
Yes. Co-managed IT is the same price per computer. We can cover vacations and sick days, take routine monitoring and updates off their plate, and be a second set of eyes on bigger decisions.
Yes. The plan covers Windows and Mac computers, and we also manage firewalls and network equipment. Servers are covered too, quoted separately because they take more work to look after.
Yes. We can help medical and dental offices meet the security requirements of the Health Insurance Portability and Accountability Act, or HIPAA. The free assessment is a good place to start. Just keep in mind it is a snapshot of where things stand today, not a compliance report.
We take an inventory of your devices, look at the current security of your environment, and point out any major red flags. It gives us both a clear picture before you decide anything. It is not a compliance report.