Patient Computer Help & IT Services in Tucson

Clear, no-judgment support for Tucson homes, remote workers, and small businesses that need technology to work smoothly.

Excellent5.0 out of 5 stars on Google19 reviews (opens in a new tab) Rating and count checked October 1, 2026.
  1. Google review

    Wesley is knowledgeable, friendly, and patient with people who aren’t tech savvy. We will recommend him to all our friends and family. Our 240lb Boerboel Mastiff Zeus gives him 5 barks, and hopes to see him soon!

    Jill Manzoa month ago (approximate)
  2. Google review

    I have been using Wesley Schaeppi for computer repairs and advice on electronics purchases for many years, and I cannot recommend him highly enough. Wesley is incredibly knowledgeable, patient, and always willing to take the time to explain things in a way that is easy to understand.

    Diana Wiskerchen2 months ago (approximate)
  3. Google review

    I have taken my laptop to Wesley for several years and he always identifies the problem and then takes the necessary action to correct it. Having him now available to come to me instead of me having to go to him is a great advantage. He has helped me with some of my other tech/entertainment issues that he would not have been able to address before.

    judy wahla month ago (approximate)
  4. Google review

    Very helpful with our security cameras. Very polite and knowledgeable. Fast an efficient. Had us up in running in no time. Affordable price. Highly recommend IT WES.

    Alice Jaimez2 months ago (approximate)
  5. Google review

    I have used Wes multiple times for my computer and I.T. needs for quite some time. Every issue i have come across has been addressed perfectly and patiently. Wes will always be my first (and likely only) call I will make when it comes to anything tech related. thank you Wes!

    Kristina Combs2 months ago (approximate)
  6. Google review

    Working with IT Wes was definitely a five-star experience. He advised me on what kind of new computer I should consider, including how much memory, RAM, (are those two different things??) and screen size I'd need for my post-retirement life. Then, to top it all off, he came to the house and set the whole thing up by transferring data from my old desktop to my new laptop and connecting a brand new external monitor. Couldn't be happier! It was easy peasy for me because he took care of everything. Now, I'm recommending Wes to everyone I know.

    Kristina Makansia month ago (approximate)
  7. Google review

    My laptop storage was moving everything to the cloud, slowing down access, requiring WiFi connection all the time, and risking only one copy of data. ITWes freed up storage by offloading unneeded files and reconfigured the local copy algorithms. Now, everything works great! ITWes knew exactly what to do.

    Tarek Makansi2 months ago (approximate)
  8. Google review

    Absolutely wonderful service and super fast Wes fixed issues that others couldn't in 20 min would definitely use him anytime for my computer needs

    Johnathon Eppley2 months ago (approximate)
  9. Google review

    Working with Wes was wonderful. He's professional, knowledgeable and took an issue that was wreaking such havoc on my business and had it sorted in just a couple of hours. I can't thank him enough and I'm happy to file him in my rolodex of amazing professionals to call when in need. THANK YOU WES!

    Courtney Alvarado6 days ago (approximate)
  10. Google review

    I was in a jam and Wes came by promptly help me answered all my questions and made it easy for me to do business with him. I am grateful and appreciate our business relationship.

    joe desimonea week ago (approximate)
  11. Google review

    I had a great experience with IT WES LLC. Wes quickly diagnosed the issue with my laptop, replaced the battery, and thoroughly cleaned the computer. The service was prompt, professional, and efficient. I would highly recommend them to anyone needing reliable computer repair services.

    Kristi Manasil3 weeks ago (approximate)
  12. Google review

    Wesley fixed several computer and printer problems for me quickly and thoroughly. He was very careful to verify that things were working and that I knew how to use the new tools. A few days later he check back with me to be sure everything was working properly, which is was. I really appreciated his knowledge, problem solving approach and his communication skills for helping me understand the issues and the fixes!

    Patricia Diona month ago (approximate)
  13. Google review

    I'm very pleased with the WiFi modem/router that Wesley brought and installed personally. He's professional and knows what he's doing.

    Tina Scotta month ago (approximate)
  14. Google review

    Wes has been my trusted Tucson IT resource for more than three years, ever since he built me a powerful custom PC. Since then he's helped me with a couple of upgrades to that computer, and he has answered many questions about its nuances. He has deep knowledge, is always responsive, and always friendly. I particularly like that he is willing to advise me against ideas of mine that he felt would not benefit me, even though they would have meant revenue for him.

    Jeffrey Rothsteina month ago (approximate)
  15. Google review

    Amazing service!! Got my gaming pc cleaned from dust and he got my cable management together 10/10 don't hesitate

    MRMOSLEYa month ago (approximate)
  16. Google review

    Great experience! He replaced my CPU and installed a new cooling system quickly, efficiently, and at a very affordable price. My PC is running perfectly now, and the service was friendly and professional. I highly recommend!

    Ariel Sanforda month ago (approximate)
  17. Google review

    needed a water-cooled pc build done with EK parts this man built it and had it ready to go and the cable management was on point!!! 100 percent recommend wes and he helped me pick out my parts! dont hesitate to givve him a call if you need any services im located by tucson mall and came all the way to me!

    Carlos Martinez2 months ago (approximate)
  18. Google review

    We have used Wes for many years for all our computer and IT needs big and small. And, he has been terrific in successfully meeting our every need timely with good cheer. We recommend him more than five stars. He communicates in simple English and is so fun to work with as he continues to meet our every question and need. BOB & LIZ

    Bob Esperti2 months ago (approximate)

Home computers, sorted without the lecture.

Patient help with computers, Wi-Fi, printers, data transfer, scam cleanup, and setup. Start with what you notice. You do not need to work out the cause first.

Home support

Common jobs

  • Slow computers and startup trouble
  • Wi-Fi coverage, routers, and printers
  • New device setup and data transfer
  • Pop-up scams and account recovery

$70/hr remote $90/hr on-site in Tucson

IT support for a small team, at a small-team scale.

Practical support for workstations, cloud tools, backups, networks, vendors, and security basics. No contract required to get a straight answer about what your office actually needs.

Small business IT support

Common jobs

  • Workstation setup and replacement
  • Microsoft 365 and Google Workspace
  • Backups and security basics
  • Vendor and internet troubleshooting

$90/hr remote $120/hr on-site in Tucson

Tucson on-site. Remote anywhere.

For many issues, remote support is fastest, and you stay at the computer watching what happens. For hands-on work, IT Wes serves the Tucson area on a scheduled visit.

Start remotely
Choose your service area
Arizona outline with Tucson highlighted near the service area
Tucson, AZ and surrounding neighborhoods

Or have someone help with the upkeep.

The Care Plan gives you managed upkeep and a familiar person to call. $50 per month per supported home computer, with 30 minutes of remote help included each month. Setup for one computer is $50.

View the Care Plan

What it covers

  • Managed updates and routine maintenance
  • Device-health monitoring and enhanced security checks
  • 30 minutes of remote support per computer each month
  • Priority for available appointments and 10% off eligible additional labor
  • A plain-language monthly care note

A simple plan when tech feels messy.

You do not need to diagnose it first. Start with what you notice, and we will sort it out together.

  1. Tell me what is happening

    Call, text, or email in plain language. No perfect explanation needed.

  2. Choose remote or Tucson support

    We use the simplest path that gets you moving again.

  3. Move forward with confidence

    You get clear next steps before billable work begins.

Get calm, clear help.

Tell me what is happening, and we will choose the next step together.

Call Text Email